Customer Support - MaxMTU Fix

1. Click on the START button.
2. Click on RUN
3. Type in regedit.
4. Click on the OK button.
5. Double-click on HKEY_LOCAL_MACHINE.
6. Double-click on SYSTEM.
7. Double-click on CURRENTCONTROLSET.
8. Double-click on SERVICES.
9. Double-click on CLASS.
10. Double-click on NETTRANS.

Highlight each 000# by clicking on the number once. On the right window look for DriverDesc, with the value TCP/IP. There should be only one 000# with TCP/IP, if there is more than one, choose the one that has the IP Address of 0.0.0.0

Once the 000# is highlighted and you can see the TCP/IP on the right with the IP Address of 0.0.0.0.

1. Click on the EDIT at the top of the screen.
2. Click on NEW.
3. Click on STRING VALUE.
4. You will see on the right hand side where it says New Value#1.
5. Replace New Value#1 with MaxMTU then click Enter. 6. Double-click MaxMTU.
6. Type in 576 where it says Value Data:
7. Click on OK.
8. Click the X in the top right corner to exit.
9. Reboot your machine by Using the Start then Shutdown then Restart the Computer.

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